Effective Date: SEPTEMBER 11, 2018
SECTION 1 – DEFINITIONS
A. “You” and “Your” mean the individual or entity visiting or using the Site.
B. “Industrious”, “We,” “Us” and “Our” means Industrious.
C. “Site” refers to Industrious’s website at www.industriousoffice.com, and other related websites, blogs, domains, and mobile sites maintained by Industrious.
E. “Non-Personal Information” is any information that is not Personally Identifiable Information (defined below).
F. “Personally Identifiable Information” or “PII” is non-public information we receive from your use of the Site that can be used, alone or in combination with other information in our possession, to identify a particular person/individual. It may include information such as name, address, telephone number and other personal information you provide us.
SECTION 2- INFORMATION COLLECTED AND CONSENT
You do not have to provide any Personally Identifiable Information to browse the Site.
We may collect PII from You in a variety of ways, including, but not limited to, when You visit the Site, register on the Site, when You provide PII in connection with other activities, services, features or resources we make available on the Site, or when You complete a transaction on the Site. We may collect Your name, mailing address, billing address, phone number, payment information, and email address. We may also collect additional information from You depending on the nature of the transaction.
This information is considered Non-Personal Information, which we can use for any purpose, including to help us improve the Site and to enhance Your and other users’ experience. However, We will treat as PII any item that, either alone or together with other information, We could use to identify an individual. Except as described below in this section and in the “WHEN WE MAY DISCLOSE YOUR INFORMATION” section below, We will not share with third-parties the link between Your IP address and Your PII without Your permission.
Industrious only shares PII necessary to fulfill Our obligations under a transaction. In addition, Industrious may also use PII for the following purposes:
• To improve customer service
Your information helps Us to more effectively respond to Your customer service requests and support needs.
• To personalize user experience
We may Use information in the aggregate to understand how Our users as a group use the services and resources provided on the Site.
• To improve the Site
We continually strive to improve Our website offerings based on the information and feedback We receive from You.
• To process transactions
We may use the information that You provide about yourself when placing or fulfilling an order for products or services. We do not share this information with outside parties except to the extent necessary to provide the product or service.
• To send periodic emails
The email address you provide for order processing, will only be used to send You information and updates pertaining to Your order. It may also be used to respond to Your inquiries, and/or other requests or questions.
• To develop new products or services
We use your PII and Non-Personal Information for research and commercial purposes. The information We collect may be used to develop new products or services. We may use Your PII and Non-Personal Information internally or, among other things, to offer Our own or third-party products and services. Only Industrious, its subsidiaries, its suppliers and contractors involved in distributing the new product or service will have access to Your PII. Our subsidiaries, suppliers and contractors will be required to use any PII we provide to them only for that intended purpose.
• For marketing
Industrious may use Your PII and Non-Personal Information to enhance its networking, marketing, social, and recruiting activities, and for other similar business purposes. We may also use Personally Identifiable Information to provide You information regarding new products or services We believe may be of interest to You. Such Personally Identifiable Information is not shared with entities outside of Industrious other than service providers who assist Us in carrying out these business functions.
• Compliance with applicable law
• Change in the Site Ownership
SECTION 3 – PAYMENT INFORMATION
If You choose a direct payment gateway to complete a transaction, then Industrious will share Your credit card data with a third-party transaction service such as Stripe or Silicon Valley Bank. It is encrypted in compliance with the Payment Card Industry Data Security Standard (“PCI-DSS”). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
SECTION 4 – WEB BROWSER COOKIES
To help Us optimize the Site or for marketing purposes, We may allow other authorized third-parties to place or recognize unique cookies on Your browser. Any information provided to third-parties through cookies will be for enhancing Your user experience by providing more relevant marketing. Third-party services and tools We use, which may send cookies to users of the Site and may collect information from users, includes:
Here are links to some browsers’ websites:
SECTION 5 – DO NOT TRACK
Your browser may provide You with the option to send a “Do Not Track” signal to websites You visit. This signal is used to request that websites not send the requesting device cookies, but websites have no obligation to respond to such signal or to modify their operation. At the current time, the Site is not programmed to recognize Do Not Track signals, so the Site will not treat You differently if We receive such signals from Your browser and We may not comply with Do Not Track settings on Your browser.
SECTION 7 – THIRD-PARTY SERVICES
In general, the third-party providers used by Us will only collect, use and disclose Your information to the extent necessary to allow them to perform the services they provide to Us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them to process payments made by You to Us.
For these providers, We recommend that You read such third-party privacy policies so You can understand the manner in which Your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either You or Us. So, if You elect to proceed with a transaction that involves the services of a third-party service provider, then Your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if You are located in Canada and Your transaction is processed by a payment gateway located in the United States, then Your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
SECTION 8 – SECURITY
To protect Your personal information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If You provide Us with Your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements.
SECTION 9 – AGE OF CONSENT
Industrious takes special care to protect the privacy needs of children under the age of 13 and We encourage parents to be an active participant in their child’s online activities. Industrious abides by the Children’s Online Privacy Protection Act (COPPA) and other relevant laws. The Site does not target and is not intended for children under the age of 13, and Industrious will not knowingly collect Personally Identifiable Information from them. If Industrious discovers personal data from a child gathered through the Site, Industrious will eliminate that data. This Site is only intended for persons 18 years of age or older. If you are under 18 you must ask a parent or legal guardian for permission prior to submitting any information to this Site.
If you have knowledge that a child 13 years of age or younger has submitted Personally Identifiable Information to us, please contact us and we will delete the PII information collected belonging to that child. You may contact us via email or by writing to us at the address below. Parents and guardians can also email us at firstname.lastname@example.org, but before any information is disclosed, the parent will be required to provide the parent’s name and email address for verification. We will only send the information to the parent email address in the registration file.
We will never require the disclosure of a minor’s personal information.
SECTION 10 – WHEN WE MAY DISCLOSE YOUR INFORMATION
Except as set forth below or as specifically agreed to by You, Industrious will not disclose any Personally Identifiable Information gathered from You on the Site.
B. We may share Personally Identifiable Information We collect (i) when required or advised to do so in response to a valid legal requirement, such as a state or federal law, regulation, search warrant, subpoena, or court order; or (ii) in special cases, such as in response to a physical threat to You or others, to protect property, or assert legal rights or defend ourselves in litigation. If We are legally compelled to disclose Your Personally Identifiable Information to a third-party, We will attempt to notify You unless doing so would violate the law or a court order.
C. If You do not want Us to share Your information with Our contractors and service provider, as described above, You can direct us not to share that information via email or by writing to Us at the address below. An opt-out of information sharing will not apply to information sharing arrangements described Section 10.B.
SECTION 11 – NOTICE TO RESIDENTS OF COUNTRIES OUTSIDE OF THE UNITED STATES OF AMERICA
SECTION 12 – CALIFORNIA PRIVACY RIGHTS
Under Section 1798.83 of the California Civil Code, residents of California can obtain certain information from companies with whom they have an established business relationship. That information is about the Personally Identifiable Information those companies have shared with third-parties for direct marketing purposes during the preceding calendar year. The law requires companies to inform consumers about the categories of Personally Identifiable Information shared with third-parties, the names and addresses of those third-parties, and examples of the services or products marketed by those third-parties. Although Industrious does not consider the California Civil Code to control its use of information collected on or through the Site and Industrious disputes any assertion that the California courts have jurisdiction over it, Industrious will nonetheless provide the foregoing information shared upon request by contracting Us at the email address or street address provided below.
SECTION 13 – ACCESS
If You are an individual You may have certain rights under applicable data protection legislation, including the right to review and correct the personal data We hold about You. Unless You reside in California or another jurisdiction that requires Us to provide the information without charge, We may charge You a fee to receive a copy of this data. For a copy of or reasonable access to Your personal data please contact Us via email or by writing to Us at the address below.
SECTION 14 – CAN-SPAM COMPLIANCE NOTICE
Industrious fully complies with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from Us by clicking on the link at the bottom of any marketing emails or contacting Us via email or by writing to Us at the address below.
SECTION 17 – QUESTIONS AND CONTACT INFORMATION
If You have a privacy question about the Site, please contact us at: